Trading and Support Hours


Support

The following support teams are available Monday through Friday, excluding exchange holidays.


Trading Operations Help Desk

O: 06:45 AM CT
C: 06:00 PM CT

Compliance Hotline

O: 08:00 AM CT
C: 05:00 PM CT


User Acceptance Testing

Please contact the Trading Operations Desk for scheduled testing requests.


Connectivity Hours

Excluding scheduled maintenance windows and exchange holidays, User Acceptance Testing environments are available Monday through Friday between:

O: 03:00 AM CT
C: 09:00 PM CT


Trading Hours

The exchange marketplace is open Monday through Friday.


SSF Markets

O: 08:30 AM CT
C: 03:00 PM CT

SSF Spread Markets

O: 08:30 AM CT
C: 04:00 PM CT

Block and EFP Trade Reporting

O: 07:00 AM CT
C: 04:00 PM CT


Half-day Trading Hours

Markets close early on the following days: Nov 25 2016, Jul 03 2017, Nov 24 2017, Jul 03 2018, Nov 23 2018.


SSF Markets

O: 08:30 AM CT
C: 12:00 PM CT

SSF Spread Markets

O: 08:30 AM CT
C: 01:00 PM CT

Block and EFP Trade Reporting

O: 07:00 AM CT
C: 01:00 PM CT